At eRealist Online, we take your feedback seriously and are committed to resolving any issues or concerns you may encounter while using our website or services.
How to File a Complaint
If you have experienced a problem with our tools, content, communication, or any other aspect of our platform, please contact us with the following details:
- Your full name
- Email address
- Description of the issue or concern
- Date and time the issue occurred (if applicable)
- Any relevant screenshots or documentation (optional but helpful)
📧 Submit your complaint to:
info@erealist.online
Our Complaint Handling Process
- Acknowledgment – We will confirm receipt of your complaint within 24 hours.
- Investigation – Our team will review the matter and gather any necessary information.
- Response – We aim to respond with a resolution or update within 3–5 business days.
Confidentiality
All complaints are handled confidentially. Your personal information will only be used to investigate and respond to your concern.
We appreciate your feedback—it helps us improve and provide better service. If you have additional questions or follow-up needs, feel free to reach out at info@erealist.online.